FAQ

 

What is the Guest Policy?

• All drivers MUST be at least 18 years of age to operate machines and MUST provide a valid Driver’s License.
• No recent surgeries, neck/back/knee problems, pregnant women, or any serious health conditions allowed on tours.
• Covered closed toe footwear is REQUIRED for all tours and during water activities (applicable tours only). Water activities are subject to weather conditions.
• Guests may get dusty or muddy depending on weather conditions.  We recommend guests wear dark clothing or clothing they don’t mind getting stained by Kauai’s red dirt. Clothing (top and bottom) is required to participate in tour.
• Highly recommend extra change of clothes, towel, sunscreen, bug spray and a camera.
• Valuable items not recommended on tour. Tour operator will not be held responsible if lost, stolen or damaged. No personal storage available on site.
• Drug and alcohol use is not permitted before or during tours. Impaired participation is not allowed for your safety.
• Age restrictions apply:
– 4×4 Jungle Waterfall – minimum age 7
– Ultimate Ranch & Waterfall Picnic – minimum age 9
– VIP Triple Expedition Trail – minimum age 12
• Tours operate rain or shine with the exception of severe weather conditions.
• Safety helmets and goggles are provided by Kipu Ranch Adventures and are required for all guests to wear.
• Guests are required to arrive on-time. Tours operate on schedule and cannot wait for late guests. The option to reschedule will be presented to late arrivals.
• These are non-smoking tours.
• If you are booking on behalf of another person or group, it is your responsibility to inform each participant of these restrictions.

Arrival Time?

Please arrive 15 minutes prior to your tour time to sign waivers and to get geared up for your off-road adventure. Tours leave at designated times and will not wait for late arrivals.   The option to reschedule will be presented to late arrivals. Refunds will not be issued if participants are unable to reschedule.   Actual tour time will begin shortly after all guests are checked in. Return times are approximate based on group size and riding conditions.

What should I bring?

Covered closed toe footwear is REQUIRED for all tours and during water activities (applicable tours only). Water activities are subject to weather conditions.  Wear swim attire underneath clothing if you plan on swinging on rope swing or swimming at waterfall. Rope Swing and Waterfall are weather permitting. Guests may get dusty or muddy depending on weather conditions. We recommend guests wear dark clothing or clothing they don’t mind getting stained by Kauai’s red dirt. Extra change of clothes and towel. Highly recommend sunscreen, bug spray and a camera. Valuable items not recommended on tour.

Can I go on the tour if I’m pregnant?

This tour is not for anyone pregnant or with back or other injuries that could be aggravated by this type of off-road activity.

Is it safe?

We take great pride in offering our valued guests a safe, fun and exciting way to experience a tropical off-road all terrain tour. There is always a risk involved when operating or riding as a passenger aboard an off-road vehicle. Guests are highly encouraged to be honest about their ability and comfort while operating an off-road vehicle while out on tour with us.

All of our machines offer fully automatic transmissions, push button 4WD and all wheel independent suspension for superior ride, comfort and stability. Tours are guided. Therefore, speed is controlled. Off-road vehicle operation instruction and off-road vehicle safety training is provided on each and every tour.

See Vehicle Details for More Information »

What if it rains?

All of our machines have 4-wheel drive and rain is common on Kauai. We run tours rain or shine, however in heavy rains we may cancel the tour as we do drive through streams and valleys.

Can children participate?

Guests 12 years and older are welcome on the VIP Triple Trail Expedition

Guests 9 years and older are welcome on Ultimate Ranch and Waterfall Picnic Tours.

Guests 7 years and older are welcome on the 2 hr Waterfall Jungle Tour.

All guests under 18 must have a legal guardian sign for them.

What will I see?

Kipu is the choice spot on Kauai for movie locations, and you will see many of them as well as the most beautiful landscapes on Kauai. The places of legends and history, as well as the plants and wildlife make it even better.

Location Details »